Home Care Reviews
At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:
Home Care Assistance Success Stories
“Home Care Assistance is very professional and you can count on them to be there, usually. Home Care Assistance makes life easier because they help me, and are here for me if I need someone.”
– Delores B.
“I’ve been very happy and satisfied with Home Care Assistance.”
– Robert J.
“I would tell a friend that Home Care Assistance provides good cooks and caregivers who take care of you.”
– Sheree B.
“The most helpful part of the services is Home Care Assistance coming, bathing Harriet, changing her, and changing her bedding.”
– Harriet W.
“Home Care Assistance’s services help me with things that I can’t do myself.”
– Troy/Mary W.
“Home Care Assistance gives me confidence when I have someone around.”
– John T.
“I am disabled, so the caregivers help me move, bathe, dress, and eat.”
– Vic M.
“Nick thank you for all of your help last week when I really needed it. Julia was wonderful and I am so happy she was with Barry. It was the worst situation and the help I got from you and Julia will always be something for which I am deeply appreciative. I appreciate your kind call this week. Thank you again for your help.”
– Becky P.
“Let me start by saying Nick (the Owner) is a savior. About a year ago, I knew my mom would be in need of assistance in the near future. So I did my homework and started calling around. Most other people I spoke to were nice. Nick stuck out. He actually sounded concerned and that he wasn’t reading a script. Lo and behold, Nick WAS concerned. I’ve never met someone with so much compassion for this field such as he. Not to mention his staff is a reflection of himself. I was so at ease to when I met each caregiver. At first my mom was reluctant at as well. After the 2nd visit, she couldn’t wait for them to return.
Let me make it clear. It doesn’t stop there. When my mom was in rehab, Nick was there by my side to guide me through. I was terrified, and he kept me calm. Mind you, he didn’t have to do this. My mom then needed hospice care. Once again, I was a wreck. So I called Nick again, and he guided me through. Without skipping a beat, Nick and Home Care Assistance of Henderson was there for me.
Nick makes it quite clear that you are not just a client. If there is anything he or his company can do for you, they will! I am proud to say I was able to witness this first hand.”
– Dave R., Las Vegas, NV
“Working with Home Care Assistance has restored my faith in agencies.
I was working with private caregivers when a friend gave me Nick’s card. (Nick is the owner.) I gave him a call and set up an appointment for an assessment that week. I explained the situation and let him know up front that I wouldn’t be happy until mom was happy. He said I’ll do my best to make a great match the first time around. The amount of caregivers I went through with other agencies made me skeptical.
We started care on a Friday so if it didn’t work out, it wouldn’t be so hard on mom. I’m with her on the weekend. Well, there was an instant connection between the caregiver and my mom! I was ecstatic! The following Monday she returned and has been with us ever since.
Not only is our caregiver fabulous, but the office staff and Nick are there whenever we have a question. I highly recommend Home Care Assistance in Henderson.”
– Constance L.
“Home Care Assistance of Henderson takes care of my handicapped husband and the experience is superb! The caregivers are all competent and professional and the office staff is a pleasure to work with. Ownership is very hands-on and there is always a Manager on call to handle any issue, no matter the time of day. Home Care Assistance provides me with peace of mind knowing that my husband can stay at home, instead of going into a facility. I would recommend theme to anyone!.”
– Virginia P.
“The caregivers you sent to care for me were cooperative, sympathetic and tried very hard to make me feel more comfortable. They were truly excellent and offered the type of care one would receive in a hospital. Equally important was the owner’s personal interest in his clients. He was available at a moment’s notice when the occasion arose. It is for all of these reasons that my recovery went so well and I no longer require a caregiver. I would recommend your service to anyone who needs it.”
– Madeline G.
“When I had to leave town after a loved one had spent 2 weeks in the hospital and needed to be admitted to a rehab center, I wanted to make sure that I could be by his side. I spent many hours by his side in the hospital doing the little comforting things that are needed, and yet on the “sidelines” for a nurse to accomplish because she has 5 patients to care for on her shift.
In my search, I found Home Care Assistance online. I was still nervous until I spoke with Nick, the owner. He told me how his caregivers were screened. He personally met with us in the hospital, which really made me feel more secure that this was the assistance for my loved one.
Once in the rehab center Connie, the Home Care Manager, arrived to introduce our first Home Care Assistant. I was so pleased that she listened to my concerns and what my expectations were concerning my loved one. I would call the day care assistant during the day and evening and I felt like I was there. I had an extra “right hand” there taking care of my loved one. I loved their care, their determination to follow my requests, and how often they spoke up for the patient in a new setting.
I was so pleased with the care my loved one received that I highly recommend Home Care Assistance. I would not hesitate to use them for my own care. I would give them a FIVE STAR rating!”
“Teresa came into out home when she was hired through our doctor to help after my husband’s knee replacement surgery. I could tell right away that she was a true professional and that she had plenty of experience.
Teresa is always prompt in her arrival and ready to go to work with a cheerful attitude. She works quietly and quickly changing my husband’s bed while keeping a sharp eye out for my husband’s personal needs. Although my husband’s knee replacement was new he has been ill for several years and during that time we have had different types of help in the house. Teresa is the first person that mu husband has felt comfortable with in allowing her to help him in and out of the shower and to get dressed. She also helps with his meals and snacks.
I am more than happy to recommend Teresa to you as help in the area of care giving. We are so grateful for her.”
“It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”
— Sessional Instructor, Dept. of Counselling Psychology, UBC
“Please extend my thanks to Susan (the caregiver) and her dog. I had a very unusual talk with my mom yesterday in that this was the first call in years where she was so relaxed and so happy with her day and it was clearly due to Susan and her dog. You are providing invaluable gifts to her and I just want you to know how much I appreciate it.”
— Maureen D., Therapist and Clinical Supervisor
“Our family has been using Home Care Assistance services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.”
— Cathy S., Surrey
“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trust worthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”
— Patricia L. Waller, Retired U.S. Diplomat
“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”
— Dr. Noam Chomsky
“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.
But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”
— Dr. Dennis McCullough