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5 Questions to Ask Potential Home Care Providers

By Nick Paciello, 9:00 am on

If you’ve decided that hiring a home care provider is the right choice to help your elderly loved one, it’s important to make sure you are confident in your choice. As there are many home care providers, you want to ensure that the company or individual you pick is the right fit for you, your family, and your loved one. To help you screen potential home care providers, Henderson senior care experts suggest asking candidates the following five questions.

1. How long have you been in this field?

When you hire a home care agency, it’s important that you’re comfortable with the company’s level of experience. As agencies that are just starting out may be more prone to bureaucratic hiccoughs, being disorganized, and other challenges, an experienced and established agency is usually a better choice. To ensure that you have an accurate portrayal of the company you’re working with, ask for client reviews, certifications, and accreditations.

2. What kind of training do your caregivers receive?

The vast majority of hourly and 24-hour caregivers in Henderson are kind and compassionate people, but to ensure high-caliber care for your elderly loved one, you will want to choose a home care provider that also takes care to employ experienced and rigorously trained caregivers. Before selecting an agency, learn about their employees, focusing on whether their caregivers receive ongoing training and thorough background checks. Because certain agencies will also use personality tests to make sure the caregiver and your loved one are a good fit, you may want to ask about how caregivers are matched with your loved one. 

3. What kind of home care services do you provide?

Many agencies specialize in particular types of care, whether for cognitive conditions, like Alzheimer’s and dementia, or physical ones, like Parkinson’s. Make sure that the agency you select is qualified to care for your senior loved one’s particular set of needs. Whether your loved one only requires minimal care with tasks of daily living, including cooking, light housework, and transportation, or needs more consistent and comprehensive care to prevent wandering and falls, it’s important to find an agency who offers the type of assistance that will benefit your loved one.

4. What type of scheduling do you offer?

Being aware of scheduling restraints for your home care agency can save you a lot of stress. While certain agencies are dedicated to providing flexible care schedules that can be altered over time as your loved one’s needs evolve and shift, some agencies are unable to shift schedules once they are established. If your loved one has a progressive condition, like dementia or Alzheimer’s, finding a home care service that offers flexible scheduling is key.

Though there are many home care providers, it can be challenging to find a company who offers the services you want, as well as the support you need. At Home Care Assistance of Henderson, we are dedicated to being there for our clients and their families, which is why our Care Managers are available 24/7 to discuss care options, modify your loved one’s care schedule, or to simply have a conversation. In addition, as all of our care services, including Parkinson’s, dementia, and Alzheimer’s care in Henderson, are backed with a 100% satisfaction guarantee, when you select Home Care Assistance, you are also selecting peace of mind. To learn more, give a committed Care Manager a call at (702) 527-7723 and schedule a complimentary no-obligation consultation.